Our promise
If you don't love your website, you can get your $77 back. This policy covers the $77 Black Friday website offer from Impleko LLC and sets out when a refund applies.
Who qualifies for a full refund
You get a full refund of the $77 if you ask within 7 days of delivery and you have used no more than 3 of your 5 included revision rounds. Delivery is the day we send you the link to your finished, live website.
You don't need to give a reason, though we'd love to hear how we could have done better.
When the $77 is not refundable
- More than 7 days have passed since delivery.
- You have used 4 or more revision rounds.
- The refund request comes after a chargeback or payment dispute has been opened for the same payment.
Monthly plan and add-ons
| Charge | Refundable? | Details |
|---|---|---|
| $77 website | Yes, under the rules above | Full refund within 7 days of delivery if no more than 3 revisions were used |
| $29/month domain and hosting | No refunds for months already started | Billing starts 30 days after you pay. Cancel any time and you won't be charged again |
| Domain registration (including .ai domains) | No | Domain fees are paid to the registrar and can't be returned. The domain stays yours |
| Extra pages ($47 each) and other add-ons | Only if work hasn't started | Once we start building an add-on, its fee is not refundable |
Cancelling your plan
You can cancel the $29/month plan any time by messaging us. When you cancel, your website and hosting are removed at the end of the paid month, and your domain stays in your name. We can transfer it to your own account on request.
If you get a refund of the $77, your monthly plan is cancelled at the same time and your website is taken offline.
How to ask for a refund
- Email [email protected] or message us on WhatsApp at +1 904-243-6176.
- Include your name, business name, and the email you used to pay.
- We confirm your request within 1 business day.
When you get your money
Approved refunds go back to the card you paid with, through Stripe, within 2 business days of approval. Your bank may take another 5 to 10 business days to show it on your statement.
Questions
Email [email protected] or WhatsApp +1 904-243-6176. We answer 8 am to 5 pm Eastern, Monday to Friday.
We may update this policy from time to time. The version in effect on the day you paid applies to your order.